We take great pride in our products and will do everything we can to minimize the chance of you being disappointed. We strive to portray our products accurately so that you know what you’re buying, and if the product does not match your expectations, then we will gladly exchange or refund it within 14 days of receipt.
To return all or part of an order, please email orders@orsopro.com for a return authorization.
Once you receive your return authorization and shipping instructions, ship your product. We encourage you to use trackable methods and insurance for high-value shipments.
Upon receipt of the unused, unopened return, we will issue a refund, less any shipping fees if your order included free shipping.
